Our center is open Monday through Friday from 7:00 AM to 6:00 PM. We are closed on major holidays.

2. What is home-based child care?

Home-based child care is child care provided in a caregiver’s own home. It offers a smaller, more personal setting for children and families.

3. Are you licensed or registered?

Yes. We are [licensed/registered/approved] by Ofsted, and we meet all legal health, safety, and training requirements.

4. Are your staff members trained and certified?

Yes. All staff members are certified in CPR and First Aid. They also undergo background checks, child development training, and continuing education.

5. What safety measures are in place in your home?

Our home is childproofed and regularly inspected. We have:

• Smoke and carbon monoxide detectors
• Fire extinguishers
• First aid kits
• Safety gates and outlet covers

6. Do you provide meals and snacks?

Yes, we provide healthy morning snacks, lunch, and afternoon snacks. We accommodate allergies and dietary restrictions.

7. How do you handle illness or emergencies?

If a child shows signs of illness, we notify parents immediately. In case of an emergency, we follow our safety protocols and contact emergency services if necessary.

8. How do you communicate with parents?

We use a daily app for updates, photos, and messages. We also offer regular parent-teacher conferences and are always available for questions or concerns.

9. What is your daily routine?

Our routine includes:

• Free play
• Structured learning activities
• Story time
• Outdoor play (weather permitting)
• Meals/snacks

10. How do I enrol my child?